Cancellation & Refund Policy

1. Order Cancellation

Customers may request cancellation of an order before the order is dispatched. Please contact us as soon as possible after placing the order.

2. After Dispatch

Once an order has been dispatched, the order cannot be cancelled.

3. Cancellation by Us

We may cancel an order in circumstances such as product unavailability, payment failure, suspected fraudulent activity, incorrect pricing or product information, delivery/serviceability issues, or other legitimate operational reasons.

If payment has already been received, the applicable amount will be refunded.

4. Refunds

Where a refund is approved, it will generally be processed through the original payment method.

Refund processing and credit timelines will be subject to the applicable processing timelines of Razorpay, the customer’s bank or other payment service provider.

5. Damaged, Wrong or Defective Book

For a damaged, incorrectly delivered or printing/manufacturing-defective book, the primary resolution will be replacement, subject to verification.

6. Contact

For cancellation or refund-related requests, email pushokevichaar@gmail.com and include your order number.